you need to offer information of the issue and photographs as proof. Shopee customer care will guidebook you through the entire process of returning the item and arranging for just a refund or substitution.
Shopee was Started in 2015 in Singapore and it has grown from a small-time neighborhood e-commerce platform to the regional powerhouse with several nation-distinct websites, for instance Shopee Malaysia.
initial, Check out about your delivery area or with neighbors to view If your package was delivered close by accidentally. If you continue to can not locate it, Get in touch with SPX throughout the Shopee customer support platform right away to report The difficulty and initiate an investigation.
Based on a report by iPrice in Q2 2019, Shopee was the highest shopping application based upon regular monthly active customers, whole downloads and Site visits, ahead of its opponents, Lazada and Tokopedia.
Our monthly delivery time figures for Shopee Express (Philippines) in September 2024 deliver insights in the minimum amount, common, and optimum shipment delivery instances with the origin to your location state.
You can also click on by for the Formal Web-site of courier business and take a look at to find information and facts oneself, navigating new website every time you face unfamiliar monitoring quantity, translating facts towards your native language and obtaining out which enterprise delivers package for your doorway.
customer didn’t present payment / parcel to become returned to shopeefood rider - will need to confirm with customer if will resched delivery inside SLA
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Alternatively, you could track your shipments making use of our shipment tracking System with no need to log in. merely enter your tracking variety while in the monitoring discipline and click about the 'observe' button. you'll be redirected to the website page showing the tracking final results.
If there won't be any updates or even the hold off is important, please attain out to Shopee customer support For extra facts and help.
We may help you pick your shipping and delivery and delivery solutions. find out how to plan a FedEx® delivery in TX, or hold your offer for pickup at a nearby FedEx locale.
This exclusive identifier lets shoppers to easily track their Shopee orders and stay informed with regard to the shipment's journey from warehouse to doorstep.
in case you've confirmed your bundle is trapped in customs, you might need to: give additional specifics of the offer contents
You can easily terminate an active mail forwarding request with Shopee Express by next the actions outlined on our Web site, for instance filing a published request on the put up Business office and confirming the cancellation With all the Postmaster, if necessary.